Fake service calls infuriate me. They prey on those that aren’t technologically proficient and it makes me sick how people are scammed out of their money.
Fake service calls are when someone calls you at home or work, claiming they’re from Microsoft, Windows, or your ISP. They then proceed to trick you into believing that there’s a problem with your computer. They either say that some of your files are corrupted, your computer has errors, or malicious traffic is being generated from your computer. Then, they promise to fix this problem for a small fee and all you have to do is give them your credit card information. Sometimes, in order to drive their point home they lead the user to the events log in Windows which always has some errors in it. This makes the person believe they actually need the service being provided.
When my family got this call, my mom gave me the phone because she doesn’t know much about computers. I already knew this was a scam, yelled at the person, told them to never call us again, and hung up. I suggest you do the same if you get one of these calls. Don’t allow them to remotely access your computer, and don’t bother listening to their sales pitch. You haven’t asked for their help and you probably don’t need it. If you’re worried about the state of your computer, have a tech-savvy friend or family member give it a once over.
Please pass this information on to your friends and family. Let’s spread the word so no more people have to part with their hard-earned money and try to make sure that these awful people stop taking advantage of others.